Privacy Policy

Last updated: February 10, 2025

The Southwestern Pennsylvania Human Services (“SPHS”) Care Center Crisis Program respects the privacy of all visitors to our website. Please review the following Privacy Statement to understand what information is being collected and how it will be used. The SPHS Care Center Crisis Program will not make the information collected available to any outside parties. All information gathered will be obtained only through your knowledge and consent.

In the following privacy statement, “we”, “us” and “our” will refer to the SPHS Care Center Crisis Program. “You” and “your” will refer to you as a user and visitor to crisis.sphs.org. “Site” will refer to crisis.sphs.org.

CONSENT

By using our Site, users are consenting to the conditions set in this Privacy Policy and to the collection, use, and retention of data listed within this policy. We are committed to protecting your privacy. Your data will not be shared with third parties for marketing purposes under any circumstances. Additionally, your data will not be transferred to external organizations. For more information about our Privacy Practices, please contact us directly at 724-228-2200 or crisis.sphs.org.

HOW WE USE COLLECTED INFORMATION

Contact Information: When you initiate an inquiry or correspond with us, you must provide specific information for contact reasons. This information will be used only by us and will not be available to outside sources. No third parties will have access to your contact information, except as required by law, and no other communication will be made unless follow-up is expected. Any information collected by us is accessible only to our authorized employees.

IP addresses: We do not track the IP addresses of our website visitors for anything other than internal statistical purposes.

Cookies: If we use cookies within our website, we use them to recognize return visitors. We gather this information for internal use only and will never authorize the release of this information to anyone outside our company.

Linked Sites: If this site contains links to external websites, we are not responsible for the privacy practices or the content of these web sites.

Linking to our Site: You may create a link to our website; however, linking with any alteration of our website’s contents is restricted. You may not reproduce or reformat the files, pages, images, information, and/or materials from this site unless expressed written permission has been obtained from us in advance. Under no circumstance shall any direct links to images be made. You will immediately remove any links to our site if, for any reason, we request that you do so.

TEXT MESSAGING

By texting 724-715-3584, you are agreeing to communication via text message. If you opt-in, standard text messaging charges may apply.

For assistance using this service text HELP to 724-715-3584, call 1-877-225-3567, or email crisis@sphs.org.

During text communications we may ask for alternative contact methods, such as an email address, a landline phone number, and/or a physical address. We will not share your cell phone information, or any contact information acquired via text messaging to any outside sources or third parties.

You may choose to opt-out from text message communications at any time using any reasonable means. To directly opt-out, send us a text message at 724-715-3584 from your mobile phone with the word STOP, STOP ALL, END, QUIT, CANCEL or UNSUBSCRIBE, and we will unsubscribe you from all text communications. Once you opt-out, you will not receive any additional text messages via your mobile phone. Please keep in mind that if you opt-out of receiving text messages we can no longer continue communicate via text.

SECURITY

We use reasonable measures to help protect information from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction.  You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure. 

ACCEPTANCE

Your use of crisis.sphs.org consents to your agreement with this privacy statement. If you disagree with this policy, please do not use this website.

We reserve the right to change this policy anytime by posting changes on this page. Your continued use of crisis.sphs.org will signify your acceptance of those changes.

If you have any questions regarding this Privacy Statement, please get in touch with us:

Southwestern Pennsylvania Human Services

Care Center Crisis Program

75 E Maiden Street

Washington, PA 15301

724-228-2200

crisis@sphs.org